# Submitting Your Ungate Request The actual submission process is simpler than most people expect. Here's exactly how to do it. *** **Where to find the ungate page** You can start an ungate request from two places: * Directly from the product page when you try to list a restricted item — you'll see a message saying your account isn't approved, with a Request Approval button * Through the Add a Product tool inside Seller Central Click Request Approval and it'll open the submission form. *** **What to have ready before you start** * Your invoice saved as a PDF *** **Uploading your invoice** 1. Click Select Files when the form opens 2. Upload your invoice 3. Double check it clearly shows your name, address, supplier details, product details, and the correct quantity 4. Tick the confirmation box confirming the information is accurate *** **After you submit** Amazon typically reviews submissions within a few hours to 48 hours. You might get instant approval, a request for additional evidence, or a decline. A decline is not the end. Most declines are fixable with a resubmission. *** **When to resubmit** Resubmit if Amazon says: * They can't read the invoice clearly * They can't verify the supplier * The reviewer has made an obvious error When you resubmit, rename the file, and upload a clean new set. Don't just reupload the exact same files — Amazon has already seen those and rejected them. If you have tried numerous times, then flipping the invoice upside down and uploading it tends to trigger a manual review, rather than Amazon's AI reviewing your application --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://behind-the-buybox.gitbook.io/behind-the-buybox-docs/submitting-your-ungate-request.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.